Abstract: On your Skype for Business Server 2015 environment you recognized the error “Centralized Logging Service Agent Error while moving cache files to network share.” which you wish to solve.
The full error message seen in the eventlog is:
Log Name: Lync Server
Source: LS Centralized Logging Agent
Date: 05.01.2017 13:09:19
Event ID: 33020
Task Category: (1007)
Level: Error
Keywords: Classic
User: N/A
Computer: sfbfront01.int.contoso.com
Description:
Centralized Logging Service Agent Error while moving cache files to network share.
Path: C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\Tracing\CLS_WPP_01-03-2017-20-33-08.cache Exception(s): NetworkCacheDirForAgent not set in Cls Configuration. Use Set-CsClsConfiguration to set it
Cause: Examine exception details to determine cause.
Resolution:
Examine exception details to determine resolution.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="LS Centralized Logging Agent" />
<EventID Qualifiers="50159">33020</EventID>
<Level>2</Level>
<Task>1007</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-05T12:09:19.000000000Z" />
<EventRecordID>586787</EventRecordID>
<Channel>Lync Server</Channel>
<Computer>sfbfront01.int.contoso.com</Computer>
<Security />
</System>
<EventData>
<Data>C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\Tracing\CLS_WPP_01-03-2017-20-33-08.cache</Data>
<Data>NetworkCacheDirForAgent not set in Cls Configuration. Use Set-CsClsConfiguration to set it</Data>
</EventData>
</Event>
A temporary solution (until logging is used again) is the following:
1.) On each server in the pool stop the “Skype for Business Server Centralized Logging Service Agent” (RTCCLSAGT) service
2.) on the same server open the mentioned folder and delete all files in it
3.) Start the “Skype for Business Server Centralized Logging Service Agent” (RTCCLSAGT) service
