I recently bought a new HP Printer (a HP Laserjet MFP M234sdw) which I couldnĀ“t get up and running. Everything I tried ended in an Error Code: OW_4XX_OWSWS00001 in the HP Smart App:
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In the end the solution was quite easy, as the new printer came with an older firmware and required a newer to work. However the steps arenĀ“t that easy and where not outlined on the HP Support side. So here is what I did in order to solve the Error Code OW_4XX_OWSWS00001
1.) Connect the printer via LAN, find out the IP address the printer got via DHCP. While you are beside your printer, open it and keep a note from the pin and the username which is written down on the sticker inside the printer.
2.) open a browser an enter the IP address from the printer like https://192.168.168.10
3.) Navigate to Home -> Device Status and click on “Printer Updates”. After that you are prompted to enter the username and the password (pin) from the sticker I mentioned above.
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4.) One done the printer will try to check if there is a newer firmware
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5.) One found press yes to install the new firmware
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6.) The device is now installing the newest firmware, which might take some time now.
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7.) Once the firmware installation is completed perform a factory reset from the printer. To perform that got to System -> Services and scroll down to the restore defaults button. Press it and perform the reset.
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8.) One the printer is back online retry the registration and it should work now.
THANKS for this! I was going crazy and would not have been able to fix that problem without this information.
You are welcome š
Thank you a lot, it is really helps. You are awesome.
you are welcome š
Thank’s a lot!
Your step-by-step instructions helped another suffering person set up their printer.
I would never be able to figure it out without your help.
You are welcome š